Welcome to the Michiana Web support center.

Why do we use this ticket system? We want to track our response times and assure that we accurately record your request*. If you prefer to talk by phone, just ask in the ticket and we will call you.

Existing customers in good standing will have a phone number to call the owner. Please use this ticket system for incidentals. For everything else, feel free to call.

Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required.



Open A New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right.

Check Ticket Status

We provide archives and history of all your support requests complete with responses.

*WE GUARANTEE OUR SERVICES! If your website is down due to our error, we will use the ticket you submit in order to calculate the percentage of down time. If appropriate, we will automatically generate a proportionate refund based on your hosting fees.


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